Disclosures
Please be on time to your appointment or notify us at 760-217-3369 if you are running late.
No refunds or returns on Notary Public Service after service has been provided.
My Mobile Notary Public Service reserves the right to cancel all appointments due to the following reasons:
- When you schedule Notary Public Service Online and order an item in error or pay in advance for more signatures that you needed, a refund will be made back to the original payment method for the unused portion of your payment.
- All appointments will be charged a mobile/travel charge that is included in the total service fee.
- If the notary has arrived at your location and we are not able to complete your service, a mobile/travel fee of $20 will still be applied/charged for locations in Victorville, Hesperia and Apple Valley. Mobile/travel fee maybe be higher for other cities. Any unused signature fee that you have paid in advance will be refunded back to your original payment method less the mobile/ travel fee.
Reasons services can not be provided
- Signer lacks valid ID/ Valid Credible Witnesses.
- Signer does not have the document(s) they need to have notarized.
- Document Signer is not present.
- Signer is uncoherent/unaware or lacks the ability to clearly understand the documents they are being asked to sign.
- Signer is unable to communication with the notary without assistance. At this time we do not have any bilingual notaries. All services must be conducted in the notaries language - English. Unfortunately, the use of a translator is not allowed per California Notary Public Guidelines.
- Signer/anyone in the home/location is ill or sick with COVID/cold/flu/contagious illness. This must be disclosed prior to scheduling the appointment.
Questions?
If you have any questions regarding the above policies please give us a call at 760-217-3369 before paying for services.